Occasions

Our Company








Payments Processed by Chase Paymentech




Every gift bouquet is personally hand-delivered by us, and we make every effort to deliver your order as quickly as possible. Most of our products can be delivered the same day. To assure same-day delivery, orders must be received before 1:00 pm, Monday - Friday CST. Orders received after that time may be delivered the following business day.

Downtown Deliveries
*Please note: There is a $100.00 minimum order for Downtown Dallas Deliveries*

Delivery Conditions
To honor our satisfaction guarantee, the recipient may be called to schedule delivery. We do not accept requests for delivery at specific times of day. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. For residential deliveries, if the recipient is not available at the time of delivery, we may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next business day.

Business Deliveries
If the business is closed or not accepting deliveries, delivery will be attempted the next business day.

Delivery to Hospitals
When placing your order, please be sure to include the hospital name and telephone number, the name of the recipient and room number or ward of the recipient. We will send your gift bouquet in accordance with facility procedures, as most hospitals do not allow florists to personally deliver to individual rooms.
*Please note that many ICU patients are not permitted to receive flowers.
Please check with the hospital before placing your order*

Substitution Policy
Due to various seasonal and regional conditions and the variety of unplanned issues courtesy of Mother Nature, availability of some flowers and containers may be very limited in certain areas. Also, specific flower varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery. In this event, we will deliver a second choice of similar flowers and/or container of equal value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation. In single variety arrangements, variety will take preference over color. Our goal is your complete satisfaction; rest assured that every effort will be made to provide an arrangement of equal or greater value.

Incorrect Address
Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery will be subject a $10.00 charge

Cancellation Policy
While we process your request the moment we receive it during business hours, it is sometimes very difficult to get cancellation requests complete. Cancellations must be done prior to delivery, and in all cases within 24 hours of placing your order.
 Delivered items cannot be cancelled or refunded.